TERMS AND CONDITIONS

LAST UPDATED JULY 1ST, 2026

I acknowledge and agree to the payment terms set out in the inclusions of my package.

I acknowledge and agree that the content of my program is a guide only and is not intended as professional medical advice. The information contained within my program should not be a substitute for medical advice and Anna McManamey will not be held liable for any health issues, illness, injury, damage or death that may arise or occur before, during or after the duration of my program, whether or not that health issue, illness, injury, damage or death arises out of or in connection with the performance of my program.

All programs, information, documents, images and records developed by Anna McManamey or myself during the course of my program, or provided to me by Anna McManamey, are the intellectual property of Anna McManamey and Anna McManamey retains all right, title and interest in that intellectual property. I must not copy sell or otherwise distribute the intellectual property without the prior written permission of Anna McManamey. I acknowledge that any unauthorised copying, selling or distribution of the intellectual property may be considered plagiarism and/or passing off and Anna McManamey reserves her right to enforce her intellectual property rights including the commencement of legal proceedings against me.

I acknowledge and agree that all packages purchased are valid for a maximum 6 months from date of purchase. Expiration dates and timeframes may be varied under exceptional circumstances at the discretion of Anna McManamey.

I acknowledge and agree that under no circumstances will I reveal any of my personalised diet and exercise plans to any person.

I acknowledge and agree that I am over 16 years of age. If I am under 18 years of age I must have consent and authorisation from a parent or guardian.

I authorise and agree to release to Anna McManamey any photograph, image or the like taken of me or obtained from the date hereof for the duration of my engagement with Anna McManamey until such time as Anna McManamey and I mutually agree to cease the engagement, the date of which to be recorded and acknowledged by both parties. I acknowledge that all intellectual property rights in any photograph, image or the like referred to herein shall vest solely in Anna McManamey and Anna McManamey may exploit those photographs, images or the like in any such way as she sees fit.

CANCELLATION, ATTENDANCE & COACHING POLICIES

Personal Training Sessions

I acknowledge and agree that if I am unable to attend a scheduled personal training session, a minimum of 24 hours' notice must be provided.

Sessions cancelled with less than 24 hours' notice, or missed without notice, will be forfeited and charged in full.

I acknowledge that repeated cancellations, rescheduling requests, or no-shows may result in the loss of my preferred training time or ongoing reserved timeslot.

If I am unable to attend personal training sessions for a period of 4 weeks or more due to illness, injury, travel, work commitments, or other circumstances, Anna McManamey reserves the right to reallocate my reserved timeslot to another client.

Online Coaching & Check Ins

I acknowledge and agree that coaching operates on a structured schedule and that it is my responsibility to submit my check-in on my allocated check-in day.

Missed, late, or incomplete check-ins will not be accrued, banked, carried forward, or redeemed at a later date.

If a scheduled check-in is missed, coaching will continue and the next review will occur at the client's next scheduled check-in date unless otherwise agreed in advance.

Coaching support, feedback, and program adjustments are provided within the agreed coaching schedule and are contingent upon timely client participation.

Where a client requires a temporary pause to coaching due to travel, illness, injury, personal circumstances, or other reasons, this must be discussed and approved in advance. Approved pauses will be managed at Anna McManamey's discretion and may result in adjusted coaching timelines or fees.

Absences & Extended Periods Away

I acknowledge and agree that if I am unable to participate in coaching for a period of one week, coaching services will continue as scheduled unless a pause has been approved in advance.

I understand that missed coaching weeks do not automatically result in additional reviews, extra support, complimentary coaching time, or future credits.

Extended absences longer than 4 weeks may require plans, programming, nutrition strategies, and timelines to be reassessed upon return and will incur a $300 AUD start up fee.

Suspensions, Pauses & Cancellations

I acknowledge and agree that I may cancel my coaching agreement at any time by providing written notice.

No refunds will be provided for:

- services already delivered;

- coaching periods already commenced;

- setup fees;

- payment processing fees or card surcharges; or

- unused portions of coaching periods already invoiced.

Where applicable, a non-refundable AUD $300 setup fee applies to cover the time required to complete onboarding, assessments, plan design, programming, and coaching setup.

For packaged coaching services, cancellation may result in forfeiture of up to 50% of the total package value, where coaching resources and services have already been allocated.

I acknowledge and agree that all coaching services, training sessions, programs, nutrition plans, resources, assessments, memberships, and coaching packages are non-transferable and may only be used by the individual who purchased them and may not be shared, assigned, sold, gifted, or transferred to another individual without prior written consent from Anna McManamey.

Any breach of this condition may result in immediate termination of coaching services without refund.

In these terms and conditions “Anna McManamey” means Anna McManamey (ABN 69 310 613 600) and

includes any and all of her employees, agents or assignees.